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Cancelations & Refunds

What is your return/cancellation policy?

Great Valued hopes that you never have to cancel or return a product.  At the same time, we would be there to help you whenever you do so under the following circumstances only.

If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return/refund within 5 days of receiving the order:

Step 1: Contact our Customer Support team via email (customercare@greatvalued.co.uk) within 5 business days of receiving the order.

Step 2: Provide us with your order ID details and your request to return/replace/refund the defective/wrong items in your order. Kindly share an image of the product and the invoice for our reference.

Step 3: We will pick up the products within 2-4 business days.  We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.

Note: If it is a case of replacement, it is subject to the availability of stock.  In case that a replacement may not be available, we will refund you the full amount.

About Us

Agromac Ltd t/a Great Valued 

45 Watling Place, Houghton Regis, Bedfordshire, LU5 5DP Great Britain

 

 

 

 

 

© 2018-2019 Great Valued. Designed and managed by Agromac Ltd

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